Samsung’s current software package update for Galaxy Enjoy 4 customers is a massive headache for buyers. Lots of consumers are getting that this latest program update finishes up bricking their Galaxy Observe 4. The update was released in early Nov but consumers are nevertheless dealing with complications with their Galaxy Observe 4, attempting to update.
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Evidently, the glitch now wreaking havoc on Samsung Galaxy View 4 is involved with the application update referred to as “GVI3” (R8xxXXU1GVI3). Users are finding that if the GVI3 update is presently put in on your view, it is very doable that it will brick your enjoy when you reboot the machine manually or use auto for the update. When the enjoy is driven off, it will not reboot.
The other software package patch/update known as the “GVK6”, on the other hand, is not developing these troubles. End users are in a position to update and reboot successfully.
The enterprise had announced that they pulled the GVI3 update way back in the middle of November, having said that quite a few end users are however reporting dealing with this concern.
If you have seasoned this issue on your Galaxy Enjoy 4 or Galaxy View 4 Vintage, we endorse finding in touch with Samsung’s purchaser guidance. Various end users are even now reporting on Reddit about this annoyance. They will be able to replace/ repair your unit.
If you have the Galaxy Observe 4 and haven’t up-to-date the firmware to model GVI3, your greatest study course of motion is to remain absent from updating your look at until the dust settles around this difficulty.
In the US, Samsung aid is currently pushing buyers to update to Galaxy Observe 5, when they call the support desk with this problem. If you have the warranty, you really should be equipped to get your enjoy replaced.
Samsung aid is also assisting buyers who are out of warranty and shipping them an overnight label to ship the enjoy to the repair service heart. In some situations, they are also providing an prolonged warranty to people influenced by this problem.
If you are affected by this situation on your Samsung Galaxy View 4, you can get in contact with the Samsung specialised service group that is dealing with this challenge, according to a Reddit consumer who experienced to offer with this problem. They can be reached specifically by way of 1-855-726-8721. Some end users who contacted Samsung this week found that the business is executing a 1-time free of charge restore of watches affected by this problem. You may possibly want to get to out directly to Samsung Assistance and open up a assist ticket using their internet site.