The ongoing drama concerning Samsung SSDs may perhaps soon come to a favourable resolution, in accordance to modern feedback from Samsung. “Samsung stands guiding the high quality of its SSDs, such as the new NVMe M.2 SSD 990 Professional,” wrote Samsung in a statement (translated) to Computer system Base. “We are aware of the stories on this issue and are at the moment investigating the subject as consumer configurations range.”
On the other hand, a moderator for the formal Samsung Neighborhood dialogue board (opens in new tab) supplied additional perception on the make any difference. DavidB stated that he talked with the company’s SSD technicians and that “Samsung is currently examining purchaser anomaly inquiries similar to the Smart Share Used (on Samsung Magician) and/or Wellbeing Status (on Crystal Disk Facts) of the Samsung SSD 990 Pro.” Critically, DavidB acknowledged that the technicians had been capable to replicate the diminished SSD well being promises from consumers “underneath particular conditions of use.”
The excellent information is that a take care of is on the way, with the moderator indicating that Samsung will probably launch a firmware update afterwards this thirty day period.
Prospects have complained about extreme SSD health declines on the 990 Pro SSDs soon right after placing them into company. For illustration, Neil Schofield claimed that his 990 Professional was down to 64 per cent health soon after just 2 TB of knowledge was penned. An additional person claimed they shed 12 per cent of their 980 Pro’s well being in 1 month.
Neowin editor Robbie Khan witnessed his personalized 2TB 980 Professional drop to 94 per cent well being inside a number of times of installation. Khan submitted an RMA with Samsung to have the 990 Pro fixed/changed under warranty but received a curious reaction once the enterprise been given the SSD. He was told that there was “no defect uncovered” with the 990 Professional and that it was becoming returned to him (following a new structure and restoration to factory settings). Samsung built no mention of the SSD’s mentioned wellbeing.
The problems surrounding Samsung’s 980 Pro and 990 Professional SSDs have drawn much focus not too long ago. As a end result, Puget Devices and Samsung’s labored to recognize speedy wellbeing declines in 980 Pro SSDs that would eventually direct to the drive failing (set to go through-only manner). The remedy for 980 Professional SSDs that have not yet unsuccessful is to improve from the 3B2QGXA7 firmware to the more recent 5B2QGXA7 construct.
Final week Puget stated it would no lengthier use 990 Professional or 980 Pro SSDs (except for the 500GB 980 Pro) “though this predicament unfolds and we find out extra.” The technique builder additional, “we really don’t typically announce improvements to our products line like this, as manufacturers and products shift all the time, but simply because we have been so outspoken about Samsung SSD reliability in the previous, we felt that it was significant to discuss up in this certain scenario.”
When Samsung performs out its ongoing difficulties with the 980 Pro and 990 Pro, Puget will rather use Sabrent SSDs ranging in ability from 1 TB to 4TB.