Did she have a base level (cheap) hosting package? For some of these requirements you may need to go with something more powerful and costly.
I'm a bit surprised she is trying to send 1,000 personal emails a day. That sounds more like sending emails to a list which may be more appropriate for that. Using a mail list can make them easier to manage as well.
If you are looking for a good most check out Media Temple. If you go there make sure the plan you want has what you need. There is a knowledge base that can answer most questions and great tech support. Geeks and God is hosted by Media Temple.
A domain's email doesn't have to be hosted by the same site/company that provides hosting for the site. In fact, I recommend to some of my clients that they use Gmail to host their email while we use another hosting company for their website. I also, at least in this case, practice what I preach by having my company's email hosted by Gmail, using my domain name.
I don't know what restrictions Gmail places on outgoing email volume. However, their standard plan is available to anyone and they make their premier (I believe that's what they call it) plan available to accredited nonprofits for free. I suspect that either would work but you'll have to check it out to be sure.
Finally, separating email hosting from website hosting greatly simplifies moving from one hosting company to another if (or when) that becomes desirable/necessary.
Along with this, I strongly recommend that an organization's primary domain be registered with a different provider than that used for hosting. I recommend 1 and 1 to my clients for this purpose.
Curt
GMail is even more restrictive. Good luck finding *any* simple shared hosting service without one. If such a one exists, it's probably already on every spam block list in the world. so it probably won't help.
No, I'm not calling your client a spammer. But the fact remains that her behavior is electronically indistinguishable from spamming, so most places set the kind of limits you're talking about in place, to protect themselves and their other clients from the "frontier justice" of the spam blockers.
Best approach, I think, would be for her to not send them directly from her system, but to either set up a mailing list (like Mailman) or sign up with a known email campaign specialist company.
Some hosts regulate the behavior of mailing lists on their site so that they can be used for this. If, for example, the host has a 250 message limit, the list will be set to break the sending up into chunks, and chunk each one, or some other exception made. Dreamhost, for example, has a custom-built "announcement list" that they permit unlimited traffic to go out over. The catch? Everyone who is on that list has opted in, and dreamhost manages that process and keeps a record of the opt-ins, so they can defend it against charges of spamming. Other than that, you're limited to 100 messages per hour.
Campaign firms (constant contact comes to mind as the one I've worked with most recently) have similar rules for their campaigns, and as such they have earned enough trust for most spam lists to give them the benefit of the doubt.
I know that bluehost or hostmonster will give you a starting limit of 250 per hour, but you can increase it to 750 per hour once you ask them to.
many hosting companies will set a limit but they may be able to increase it with out paying extra.
I have been with blue host for many years and they are very good at keeping you happy, thair plans are cheap enough with lots of extras, including the ability to host unlimited amount of domains for free.
I have a client that is at the end of her rope right now. I moved her from a hosting company that was closing to a hosting I'm familliar with. Problem with this hosting is it has a limit of 250 outgoing emails a day through outlook (SMTP Releays) without purchasing more. (Didn't know she needed that much outgoing email until after all this happened.
She has a ministry and about 1 day a week she and her assistant send out close to 1000 personal emails in that day. Again didn't know she needed that availability and she jsut assumed she would have it like with her old email.
I need to quickly find a hosting company that meets these criteria:
* EMail is web based and Outlook/Outlook Express Based (can be used either way).
* No limit or 1000+ a day limit on SMTP outgoing releays
* No or high limits on number of emails that can go out at once.
* Decent standard hosting (PHP, MySQL etc)
* Is a good company to work with on tech support.